Customer Success Manager Jobs in Boston

39 open customer success manager roles in Boston, refreshed daily. Build a tailored resume in minutes with Climbr's free AI resume builder.

Open Roles

39

Median Salary

$135,000/yr

Across 5 listed pay ranges

Top Hiring

Datadog · Veeva Systems · Catapult Sports

Customer Success Manager, Government and Defense

Whoop · Boston, MA

At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Customer Su...

Posted 10/27/2026

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Customer Success Associate - Boston

Datadog · Boston, Massachusetts, USA

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful...

Posted 10/26/2026

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Associate Customer Success Specialist

Catapult Sports · Boston, MA

Associate Customer Success Specialist  Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting...

Posted 10/24/2026

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Associate Customer Success Manager - Boston

Datadog · Boston, Massachusetts, USA

As a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the c...

Posted 10/22/2026

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Customer Success Manager, Industrials

Lumafield · Boston, MA

$140,000 - $165,000

About Lumafield:    Lumafield was founded in 2019 to upgrade manufacturing.   We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and spe...

Posted 10/21/2026

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Enterprise Customer Success Manager - Boston/New York

Datadog · Boston, Massachusetts, USA; New York, New York, USA

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally...

Posted 10/21/2026

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Mid-Market Customer Success Manager (LATAM - Portuguese Speaking)

Counsel AI Corp · Boston, Massachusetts

$125,000 - $145,000

Why Harvey At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work...

Posted 10/18/2026

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Pooled Customer Success Manager

Coderabbit · SF | Boston

ABOUT CODERABBIT CodeRabbit is the leading AI code review platform, trusted by more than 17,000 customers and 150,000 open-source projects, conducting over 2 million code reviews each week. We build the symbiotic partne...

Posted 10/16/2026

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Head of Customer Success and Implementation Delivery - Veeva Ostro

Veeva Systems · Massachusetts - Boston

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B ...

Posted 10/14/2026

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Commercial Customer Success Manager (Key Accounts)

Datadog · Boston, Massachusetts, USA

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for...

Posted 10/13/2026

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Customer Success Manager, Automotive

Lumafield · Boston, MA

$140,000 - $165,000

About Lumafield:    Lumafield was founded in 2019 to upgrade manufacturing.   We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and spe...

Posted 10/9/2026

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Customer Success Specialist

Catapult Sports · Boston, MA

CUSTOMER SUCCESS SPECIALIST   WE EXIST TO IMPROVE THE PERFORMANCE OF ATHLETES AND TEAMS   Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athle...

Posted 10/9/2026

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Customer Success Manager - Commercial Content

Veeva Systems · Massachusetts - Boston

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B ...

Posted 10/8/2026

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Customer Success Manager - Quality

Veeva Systems · Massachusetts - Boston

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B ...

Posted 10/8/2026

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Customer Success Manager (Bilingual - Spanish / English)

Protex AI · Boston, Massachusetts

We are a Site Intelligence company transforming how industrial businesses operate. Our platform turns your existing infrastructure into a source of actionable operational intelligence, enabling teams to see what's happen...

Posted 10/8/2026

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Customer Success Manager

B-Stock · Hybrid (Boston, MA)

JOB SUMMARY As a member of the Strategic Account Management team, the Customer Success Manager will own the strategy and GMV performance for B-Stock's scaled seller (client) segment; a large portfolio of longtail and SMB...

Posted 10/4/2026

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Vice President, Customer Success

Axon · Boston, Massachusetts, United States

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our produ...

Posted 10/1/2026

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Client Technology - Customer Success Management - Role: Technical Customer Success Manager

EY · Boston, Massachusetts

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better wo...

Posted 10/1/2026

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Lead Customer Success Manager

Freshworks · Boston, Massachusetts

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Softwar...

Posted 10/1/2026

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Senior Customer Success Manager, Strategic Partnerships

Bitsight · Boston, Massachusetts

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investment...

Posted 10/1/2026

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Senior Customer Success Manager

Bitsight · Boston, Massachusetts

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investment...

Posted 10/1/2026

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Sr. Customer Success Manager

Okta · Boston, Massachusetts; Massachusetts; New Jersey; New York, New York

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. Thi...

Posted 9/29/2026

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Customer Success Manager II

RealPage, Inc. · Boston, Massachusetts

Overview The Customer Success Manager – Key Accounts is responsible for the performance, growth, and retention of a portfolio of high‑value enterprise customers within an assigned vertical. This role serves as the prima...

Posted 9/28/2026

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Customer Success Manager — Key

Freshworks · Boston, Massachusetts

$109,000 - $134,000

Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel...

Posted 9/23/2026

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Strategic Customer Success Manager

Paperless Parts · Boston, MA

Paperless Parts is the SaaS-based intelligence layer for modern manufacturing, enabling our customers to innovate faster in the physical world. From rockets to medical devices, we power the parts that move the world forw...

Posted 9/22/2026

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Strategic Customer Success Manager

Paperless Parts, Inc. · Boston, Massachusetts

$107,000 - $145,000

Paperless Parts is the SaaS-based intelligence layer for modern manufacturing, enabling our customers to innovate faster in the physical world. From rockets to medical devices, we power the parts that move the world forw...

Posted 9/22/2026

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Manager, Customer Success (Spanish Speaking)

Datadog · Boston, Massachusetts, USA

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a ...

Posted 9/20/2026

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Manager, Customer Success – Cyber

Anthropic · Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of co...

Posted 9/16/2026

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Customer Success Associate (Spanish Speaking)

Datadog · Boston, Massachusetts, USA

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful...

Posted 9/14/2026

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Customer Success Associate (Portuguese Speaking)

Datadog · Boston, Massachusetts, USA

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful...

Posted 9/14/2026

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Commercial Customer Success Manager - Community Solar

Nexamp · Boston, MA

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-foc...

Posted 9/8/2026

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Director, Customer Success - Enterprise

Klaviyo · Boston, MA

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr...

Posted 9/1/2026

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Senior Customer Success Manager

Cyvl · Boston, Massachusetts

ABOUT CYVL The best infrastructure is invisible. You only notice it when it fails. For decades, the people responsible for our roads, bridges and sidewalks have been asked to manage the physical world with tools that ca...

Posted 9/1/2026

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Sr. AI Systems & Solutions Architect, Customer Success

Klaviyo · Boston, MA

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr...

Posted 8/26/2026

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Manager, Customer Success - Boston

Datadog · Boston, Massachusetts, USA

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a ...

Posted 8/24/2026

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Sr. Customer Success Manager - Boston, MA

OpenGov Inc. · US | Massachusetts | Boston

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platf...

Posted 8/12/2026

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Enterprise Customer Success Manager - East

Datadog · Boston, Massachusetts, USA; New York, New York, USA

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally...

Posted 7/23/2026

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Customer Success Manager - CRM Suite

Veeva Systems · Massachusetts - Boston

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B ...

Posted 7/16/2026

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Customer Success Manager - Boston

Datadog · Boston, Massachusetts, USA

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for...

Posted 6/24/2026

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Frequently asked

How often are these Customer Success Manager listings updated?

Daily. Climbr pulls fresh customer success manager roles in Boston every morning and removes positions that have closed.

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What does a Customer Success Manager in Boston typically earn?

Based on 5 disclosed salaries in our current feed, the median is around $135,000 per year. Actual pay varies by experience, company, and specialty.

Customer Success Manager in other cities

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