Terms of Service

Welcome to Climbr. These Terms of Service ("Terms") govern your access to and use of climbrhq.com and any associated services (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Climbr is an AI-powered career platform that helps you discover job openings, tailor your resume, track applications, and prepare for interviews. We pull job listings from third-party sources and use AI to score, rewrite, and personalize content for you.

2. Accounts

You must be at least 16 years old to create an account. You agree to provide accurate information and to keep your login credentials secure. You are responsible for all activity that happens under your account.

You may sign up using your email or a third-party login (such as Google). Your use of any third-party login is also subject to that provider's terms.

3. Subscriptions and Billing

Climbr offers Free, Basic, Pro, and Elite plans. Paid plans are billed in advance on a monthly or annual basis via Stripe. By subscribing, you authorize Climbr to charge your payment method on a recurring basis until you cancel.

Cancellation. You may cancel anytime from your account. Your subscription remains active until the end of the current billing period; we do not provide pro-rated refunds for partial periods unless required by law.

Price changes. We may change prices for future billing cycles. We will notify you in advance, and the new price will only apply after your current cycle ends.

4. AI-Generated Content

Match scores, resume rewrites, interview prep, and other AI-generated outputs are produced by large language models. They can be inaccurate, incomplete, or out of date. You are responsible for reviewing anything AI-generated before submitting it to an employer.

Climbr does not guarantee job offers, interviews, or any specific career outcome. The Service is a tool, not a placement agency.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or to violate any law
• Scrape, crawl, or otherwise extract data from the Service via automated means
• Submit false or misleading information in your profile, resume, or applications
• Reverse engineer, decompile, or attempt to derive source code from the Service
• Interfere with or disrupt the Service or its servers
• Use the Service to harass, harm, or deceive others
• Resell, sublicense, or commercially exploit the Service without our written permission

We may suspend or terminate accounts that violate these rules.

6. Your Content

You retain all rights to the resume content, work history, and other personal information you provide ("Your Content"). By using the Service, you grant Climbr a limited license to store, process, and display Your Content solely for the purpose of providing the Service to you — including sending it to AI processing partners (such as Anthropic) to generate match scores, tailoring, and interview prep.

You can delete Your Content at any time by deleting the associated record in your account, or by emailing support@climbrhq.com to request full account deletion.

7. Our Content

The Service itself — including its design, code, branding, AI prompts, and curated data — is owned by Climbr and protected by intellectual property laws. You may not copy, modify, or distribute it without our written permission.

8. Third-Party Services

The Service integrates with third parties including job aggregators, payment processors, AI providers, and email/SMS providers. Their terms and privacy policies apply when their portion of the Service is used. We are not responsible for the accuracy of third-party job listings or the actions of third-party employers.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Climbr DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY AI OUTPUT WILL BE ACCURATE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Climbr AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, REVENUE, OR PROFITS, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your account if you violate these Terms or if we discontinue the Service. Provisions of these Terms that by their nature should survive termination — including disclaimers, limitations of liability, and dispute resolution — will survive.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes we will notify you via email or in-app notice at least 14 days before they take effect. Your continued use of the Service after the changes take effect constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the State of Maryland, United States, without regard to its conflict-of-law rules. Any dispute will be resolved in the courts of that jurisdiction.

14. Contact

Questions about these Terms? Email us at support@climbrhq.com.